Service Level Agreements

W+D Service Level Agreements (SLAs) serve as an umbrella spanning our entire service portfolio. They provide the easiest way for W+D system operators to ensure that they receive the best possible service and get the most out of their investment. Guaranteed availability levels of W+D production specialists and spare parts, as well as short response times can all be included.

SLAs can be customized to meet your specific requirements and minimize your operational risks by defining which maintenance, remote and response services are incorporated in your service program(s). Take advantage of the affordable, fully flexible support of our global services:

  • Maximize your performance and return on investment
  • Obtain enhanced system support to optimize workflow efficiency
  • Increase your system uptime and productivity
  • Lower your total cost of ownership