[Translate to Englisch:]

Quality Services –
more than just support.

Quality Services

Boost your operation by taking advantage of our wide spectrum of quality services, upgrades and retrofits! A leading systems partner of the envelope, tissue and personal care industries, W+D BICMA offer you a comprehensive portfolio of engineering service solutions to meet your business needs throughout the entire operative life of your machines.

Worldwide reliable
quality service makes up our philosophy

  • World-wide Top-quality Spare Parts supply
  • Comprehensive Training
  • Remote Diagnostics and Support
  • Qualified and experienced, Software and Process Experts
  • Support for installed Machines of all Brands:
    On-site Production Process Analysis jointly with the Technical Team of our Customer to optimize Workflows, enhance Machine Efficiency and identify Speed-up Potential


Deep know-how of the full range of production processes makes up W+D BICMA’s key value for the customer. This great expertise has promoted W+D BICMA a renowned specialist upgrading and retrofitting installed equipment of all leading brands.

We maintain and enhance the value and lifetime of your machines, e.g.

  • by cutting production costs and size change times,
  • by upgrading products introducing competitive and innovative features,
  • by replacing discontinued control systems, and
  • by increasing efficiency through smart new process solutions.

Being close to our customers and understanding their needs is very important to me. At W+D BICMA, I realized on day one that the whole team thinks that way. That is a definite feel-good factor.

Kerstin Mallmann , Project Manager